Direct Deposit is a feature that allows eligible Teen Account users to add all or a portion of their paycheck to the teen account electronically.
Please note: Teen Accounts may not use Direct Deposit to receive government funds, including tax refunds.
Where can I find my Teen Account's Direct Deposit information?
You can locate your Teen Account’s Direct Deposit information inside the app.
How to locate my Teen Account’s Direct Deposit information:
- Go to the Me tab
- Tap the down arrow next to your name in the top left-hand corner
- Select which account you’d like to view
- Tap Overview
- Tap the eye icon next to Direct Deposit, to view the full account and routing numbers
If you grant your teen access to the app, they will be able to locate this information in the teen account.
When will my Teen Account receive Direct Deposit funds?
The exact arrival time of funds sent using Direct Deposit can vary by employer. It may take up to two pay cycles for the Direct Deposit feature to take effect.
Certain employers and payroll providers may send funds through Direct Deposits 1-2 days in advance of payday. It is up to the employer to submit paycheck information early.
Please note that the time that the employer submits their paycheck information may vary by pay cycle. Venmo will post funds added through Direct Deposit to the Teen Account as soon as we receive notice from the employer.
Can my Teen Account’s account and routing number be used to withdraw money from the Teen Account?
At this time, the Venmo Teen account number and routing number can only be used for incoming payments to the account.
Where is my Teen Account's Direct Deposit?
If you expected to receive funds in the Venmo Teen Account through the Direct Deposit feature and did not receive such funds, please reach out to the employer (or issuer) to confirm that the payment was sent.
Venmo does not receive this information instantly, so there will be a delay between the payment being sent by the employer and the payment arriving to Venmo. Funds sent through Direct Deposit may also be delayed in the event of a federal or bank holiday. Venmo Support is unable to see incoming or pending transfers. If a Direct Deposit fails to reach the Venmo Teen Account for any reason, please contact the employer or payroll provider directly.
What if I no longer want to use Direct Deposit for the Venmo Teen account?
If you would like to stop adding funds to the Venmo Teen Account using Direct Deposit or change the amount added, please notify the employer. It can take 1-2 payroll cycles for changes to take effect once the employer has received and processed the request.
How long will it take for my Teen Account's first Direct Deposit to be added?
It can take 1-2 payroll cycles for Direct Deposit to take effect once the employer has received and processed the request.