In order to use Venmo to the fullest, it’s best to verify your phone number and email address as soon as you sign up. Without a verified phone number, you won’t be able to transfer funds to your bank account or send/request payments.
If you’re having trouble verifying your phone number at any point in time, please reach out to your phone carrier (ATT, Verizon, Sprint, etc.) to ensure that you have messaging from short codes enabled.
Verifying your phone number
As soon as you sign up, you’ll see a screen letting you know that a verification code was sent to your phone via text message. This text/SMS will come from a five digit short code (86753), meaning the number will be shorter than a usual telephone number. There are some features (bank transfers and sending payments) that will not be available until your phone number is verified, so be sure to enter this code when prompted in the Venmo app/website to verify your phone number.
If you’re already signed up and your phone number hasn’t been verified yet, there are a couple of ways to get that done
1. If you’re on an iPhone (iOS) you can head to your Settings > Change Phone Number and enter your phone number again. The code will be resent to your phone number.
2. If you're on an Android phone or your phone is unable to receive text messages from short codes, please try logging into Venmo from a different computer with your email address and password. Successfully logging in on a computer using an SMS code will also verify your phone number automatically.
Please be sure to click “Resend Code” if your phone is unable to receive messages from short codes.
You can check out this article if you're not receiving the code to sign in. Still having trouble? Contact us directly and we’d be happy to help out.
Verifying your email address
After you sign up, we’ll send you an email with the subject “Please verify your email address on Venmo” to the email address that you entered. Just click the link in the email to verify ownership of your email address and you’re all set.
Please note that replying directly to this email will not verify your email address.
If you didn’t verify your email address when you signed up, you can head to this link from a computer. Enter your email address and click “Verify”. An email should be sent to you with the link mentioned above.
Always remember to check your spam or junk folder if you’re not seeing the email!
Note: payments sent directly to your email address or phone number will not reach your Venmo balance until you’ve verified them.