When you create your Venmo account, you’ll be presented with the option to sign up for just a personal account or both a business profile and a personal account.
- If you are signing up for a personal account only, for the full Venmo experience, it’s best to verify your phone number and email address as soon as you sign up. Without a verified phone number, you won’t be able to transfer funds to your bank account or send and request payments. Any payment sent directly to your phone number or email address won’t reach your Venmo account until you’ve verified them.
- If you are signing up for both a business profile and a personal account simultaneously, you’ll be required to verify your phone number during signup. If you are unable to verify your phone number, you can skip creating your business profile and just proceed with creating your personal account. You can circle back and create your business profile at a later date since this option is also available to existing Venmo users.
Verifying your phone number
As soon as you sign up, a verification code will be sent to your phone number via text message. This text/SMS will come from a five-digit number (86753). Enter the verification code from the text message when prompted in the Venmo app/website to verify your phone number.
If you’re already signed up and haven’t verified your phone number, you can resend the verification code. If you’re on the old version of the Venmo app (with the ☰ icon in the top right corner), tap "Settings" then "Change Phone Number" and enter your phone number again. If you’re on the new version of the Venmo app (without the ☰ icon), go to the “You” tab by selecting the single person icon , tap the Settings gear in the top right, tap “Change Phone Number” and enter your phone number again.
If you’re not receiving the code:
- Click “Resend Code” if your phone is unable to receive messages from short codes.
- Text the word “START” to the number 86753 to ensure you're allowing text messages from Venmo.
- Try logging into Venmo from a different computer with your email address and password, which will require verification via SMS code. Successfully logging in on a computer using an SMS code will also verify your phone number automatically.
- Finally, be sure you have messaging from short codes enabled with your phone provider.
Still having trouble? Contact Venmo Support, and we’ll be happy to help out.
(Note: We also send you a different code whenever you log in on a new device. For help with that process, visit this article.)
Verifying your email address
After you sign up, we’ll send you an email with the subject “Please verify your email address on Venmo” to the email address that you entered. Click the link in the email to verify ownership of your email address, and you’re all set.
Please note that replying directly to this email will not verify your email address. If you’re not seeing the email, try searching your inbox for Venmo and check your spam or junk folder.
If you didn’t verify your email address when you signed up, you can head to this link from a computer. Enter your email address and click “Verify.” A new email should be sent to you with the link mentioned above.