What should I do if I lost my phone?
If your phone is lost or stolen, you can revoke its access to your Venmo account by logging in from another device you’ve used with Venmo before (a remembered device). If you don’t have another remembered device or can’t log in, contact Venmo Support at (855) 812-4430.
If you do have another remembered device (like a computer), follow these steps to revoke your lost phone's access:
- Log in to your Venmo account from a computer you’ve used to access your Venmo account in the past
- Select Settings from the sidebar, then Security
- Click Forget to revoke access to all open sessions (except for your current Venmo.com session)
You should change your Venmo password if you believe it has been compromised in any way.
I can't sign in to my Venmo account without my phone!
Please contact our Support team with details about your missing phone.
To reach the Venmo Support team, go to the Contact Us page and check out the options under Connect with Support. If you don’t have access to the Venmo app, you may need to call our team for help.