Lost or Stolen Phone

If your phone is missing or stolen, the first step to take is revoking your phone's access to your Venmo account. Please follow the instructions below to do so:

1. Login to your Venmo account from a computer that you’ve used to access your Venmo account in the past. You can click here if you have forgotten your password. If you don’t have a remembered device that you can use to login, please note that you’ll need to confirm your identity another way to sign in.
2. Revoke access to all open sessions except for the current Venmo.com session.
3. You may also want to change your Venmo password if you believe it has been compromised in any way.

I cannot sign in to my Venmo account without my phone!

Please contact our Support team from the email address associated with your Venmo account with the following information:

1. Your full name
2. Phone number associated with your Venmo account
3. Details regarding your missing phone 

There are payments on my feed I don't recognize!

Please contact our Support team with the amount, date, and note of the payments in question. Our Risk Team will review your claim soon after.