Is this actually from Venmo?
We’re glad you asked. Emails from email@example.com are from us!
What do I need to do to get my $5?
To receive the $5 reward, you need to:
1. Click the link in the email invite (“Claim your $5”)
2. Provide your Venmo account login information
3. Log in to your Venmo account (in the Venmo app or at Venmo.com) by September 30th
Why haven’t I received my $5 yet?
Try out this troubleshooting checklist if you’re having any trouble claiming your $5:
- Make sure you received an email invite; not all Venmo users are eligible to participate
- Confirm that you are logging into the Venmo account associated with the email invite you received
- It’s important that you click the link in the email to log into your Venmo account
- If you had to change your password or received a security code before logging in, try clicking the link again
- Double-check the date; if you didn’t click on the email link and log in successfully before September 30, 2020 at 11:59:59 p.m. PT, you won’t receive the $5
- It may take a few minutes for the funds to land in your account
If you’re still having trouble, please contact our Support team at firstname.lastname@example.org.
Terms & Conditions
Eligible Participant: Open only to individuals who; (1) are residents of any one (1) of the fifty (50) United States or the District of Columbia, (2) are eighteen (18) years of age or older, (3) have an existing U.S. Venmo account in good standing (“Valid Account”), (4) receive an authorized email inviting participation in the offer (“Invitation”), and (5) receive the Reward (defined below) in the Valid Account (eligibility for/those who receive the Rewards will be determined solely by Venmo) (“Eligible Participant”).
Offer Period: Starts the date the Eligible Participant receives the Invitation and ends on September 30, 2020 at 11:59:59 p.m. PT (“Offer Period”).
How it works: To qualify for the Reward, Eligible Participants must complete the following during the Offer Period: 1) click through the Invitation link, and (2) log into their Venmo account online/WEB only (“Qualifying Transaction”) (cannot utilize mobile log in for this offer). After completing the Qualifying Transactions, $5 USD cash will be sent to your Venmo account for you to use (“Reward”). If a Qualifying Transaction does not complete or is not recorded by Venmo’s servers during the Offer Period, for any reason, that Qualifying Transaction will not qualify for the Reward. There is a limit of one (1) Reward per Venmo account.
Miscellaneous: Qualifying Transactions are subject to review and verification. Venmo may provide an alternate reward of equal value if it is unable for any reason to fulfill the Reward for any reason. Venmo reserves the right to cancel, suspend or modify this offer in part or in its entirety at any time without notice, for any reason in its sole discretion. Similar offers may run at the same time; qualification for this offer does not constitute qualification for any other offer. Venmo is not responsible and/or liable for any lost, stolen, late, incomplete, illegible, interrupted, delayed, or misdirected e-mail, Reward, or offer-related materials or correspondence or if any participant’s e-mail address, Valid Account, or other contact information does not work, is deleted, or is changed without participant giving prior written notice to Venmo. Offer is void where prohibited, if Qualifying Transactions are not completed through legitimate channels, or if any offer-related materials are counterfeit, altered, fraudulent, defective, tampered with or irregular in any way. Offer is not be transferable. Any questions relating to the offer will be resolved in Venmo’s sole discretion and its decisions related to the offer will be final and binding.