Will Venmo protect my cryptocurrency?
Venmo works 24/7 to help prevent theft and fraud.
If you’re concerned about the security of your Venmo account or if you notice unauthorized activity (transactions, transfer, account changes), let us know as soon as possible.
Contact our Support team for assistance, and be sure to include as much detail as possible in your request.
What we can't protect you from are losses that result from cryptocurrency price fluctuations. Cryptocurrency is very volatile, and we suggest that you speak with a financial advisor or tax specialist to advise you.
My account was taken over and cryptocurrency was purchased or sold without my authorization. What can I do?
If you’re concerned about the security of your Venmo account or if you notice unauthorized activity (transactions, transfer, account changes), let us know as soon as possible.
Contact our Support team for assistance, and be sure to include as much detail as possible in your request.
Will I get a private key for the cryptocurrency in my Venmo account?
You own the crypto you buy on Venmo but will not be provided with a private key.