Moving money from other apps to Venmo
Other apps and services may offer the ability to move your money from their platform to Venmo, using the phone number or email address from your account. Specific setup instructions and timing of transfers may vary by merchant.
To avoid issues in receiving your funds, please ensure that the information you provide to the merchant matches what's on file with your Venmo account. You should also make sure that your phone number and email address have been verified on Venmo.
Missing transfers from other apps
If you haven't received money you're expecting from another app, please contact the merchant or site from which you're attempting your transfer. They should be able to confirm whether your transfer was sent successfully.
Timing for these transfers is dependent on the merchant’s process and all transactions may be subject to review, which could result in transfers being delayed or blocked entirely.