How do I request a copy of my personal data on file?
If you have an active Venmo account, you can submit a request online. Using the request form, choose what information you'd like to have included in your report.
Follow the steps below to submit a request:
- Log in to your Venmo account on Venmo.com
- Click Settings
- Select Privacy
- Under "Your Privacy Rights", select Request your data
- Select the data you want to receive in your report
- Choose your file type
- Click Submit request
Please note that it usually takes 1-2 calendar days to receive these reports, but it may take up to 30 days. We'll send you an email with the report, which will be encrypted. You'll also receive an SMS with a password to open the report. If you'd like us to re-send the SMS, please use the instructions in the email with the report.
If your Venmo account is closed, you can use this form to submit a request and verify your identity. You will be asked to specify which data you're requesting and will need to provide a government-issued photo ID and a photo of yourself holding this ID in order to submit this request.