If you accidentally paid the wrong person, don’t worry — this article can help.
Can I cancel a payment I sent to the wrong person?
Payments on Venmo generally can’t be canceled once they’ve reached the recipient’s Venmo account, even if you accidentally paid the wrong person.
If you sent a payment to someone you know by accident, you can send that person a charge request for the same amount so that they can pay you back. Include a note explaining the mistake, and once they accept the request, the money will be added to your Venmo account. For added peace of mind, you can also reach out to that friend directly and explain the situation.
If you accidentally sent a payment to a stranger, please contact our support team and we'll do our best to help.
When you reach out to us, please include the following information to help expedite the process:
- Username of the person that you sent the funds to
- Amount of the payment
- Date of the payment
- Username, phone number, and email address of the person that you meant to pay
If you sent a Venmo payment to an unregistered phone number or email address, learn more about what to do when your payment is listed as “Pending"
If this article didn’t help, learn more about what to do when you make a mistake in a payment you sent.