If your bank account is marked “Invalid” on Venmo, it means that Venmo was recently unable to deposit to or withdraw from that account successfully (or both).
When that happens, you’ll receive an email notification from Venmo with more information about why the bank account is marked “Invalid,” like:
- The micro transfers used for manual bank verification failed due to an incorrect routing or bank account number
- The bank sent us a notification that they couldn’t find an account with the information you provided
- The account you entered was not valid for electronic/ACH transactions. (This often happens if you try to add a savings account)
- The account’s transaction limit has been exceeded, or the funds are on hold.
Venmo needs to be able to transfer funds in and out of your bank account without any problems. Any of these errors prevents that from being possible, so you’ll be prevented from using the bank account with your Venmo account.
What should I do if my bank account was marked “Invalid?”
If your bank account is marked “Invalid,” please reach out to your bank to confirm that (1) you have the correct account number and routing number, and (2) there are no restrictions on electronic/ACH transactions. If you entered the account number or routing number incorrectly, you should be able to delete the bank account from Venmo and then add the bank account again using the correct information.
In some rare cases involving temporary bank account restrictions (like a freeze on your bank account that has been lifted), Venmo Support may be able to revalidate the bank account in our system for you. In most cases, though, we’re unable to revalidate the bank account because the issues would persist. In that case, you’ll want to use another bank account or card on Venmo.
What about a joint bank account?
Some Venmo users share a joint bank account on two Venmo accounts. If the bank account is marked “Invalid” on one Venmo account, it will be marked “Invalid” on the other.