Looking to close or deactivate your Venmo account? Read our guide on how to close your account here.
To close your Venmo account, sign in and go to your account settings from a computer browser, then click Close my Venmo account at the bottom of the page.
You can also close your Venmo account in the app by following these steps:
- Go to the Me tab by tapping your picture or initials
- Tap the Settings gear
- Select Account under Preferences
- Tap Close Venmo Account
You’ll need to transfer any funds in your Venmo account to your bank account before deleting your account, or return the funds to the sender. Any funds remaining in your Venmo account at the time you close your account will not be available to you without contacting us again.
Closing your account will not automatically transfer funds to your bank or return them to the original senders. If you have any pending transactions when you attempt to close, you will be prompted to address those before closing your account. Once your account is closed, you’ll still receive one final transaction history email to the email address on file with your Venmo account, in compliance with federal regulations.
Keep in mind that you’ll need to be logged in to close your account. If you need to, you can reset your password and log into your account.
I have a personal Venmo account and a business profile. Can I close one of them without closing the other?
You can close your business profile without closing your personal profile. If you close your personal profile, your business profile will also be closed.
If you wish to close only your business profile, you’ll need to contact us. There are a few important things to keep in mind when making this decision:
- Business profiles are permanently deleted when closed—they can’t be reactivated
- You won’t be able to create a second business profile tied to your personal account
- A new business profile representing the same business entity can’t be created
I'm trying to close my Venmo account, but an error message is preventing me from doing so
If you run into an error message, we may need to resolve an ongoing case before closing your Venmo account. Please contact our Support team for more information.