Can I sign up for a Venmo business profile and a personal Venmo account at the same time?
If you are new to Venmo and wish to sign up for a Venmo business profile, you can do so at the same time you apply for your personal account (as you must have a personal account as well.)
If you’d like to create a business profile, learn more about signing up for a business profile.
Can I use Venmo outside of the United States?
While we hope to make Venmo available internationally, Venmo is only accessible within the United States at this time.
Why does it say my phone number or email is already on file?
It’s possible that you may have already created a Venmo profile and simply need to sign in. If that is the case, you can use your email, phone number, or username and password to log into your account.
If you didn’t have a Venmo account previously, you may be able to verify your ownership of your phone number when signing up, then create a Venmo account.
Still
not able to log in? Learn more about what to do if your phone number or email is already registered.
Do I need to add a debit card at sign-up?
To help you get the most out of your Venmo experience, we sometimes give you the offer to add a debit card when you create your Venmo account. If you don’t want to add a card right now, or if you want to add something other than a debit card, you can tap Not now or Try later instead. If you decide to add a payment method later, just go to the Settings menu to get started.
Why am I being asked to provide my legal name?
Venmo is a regulated money transfer service, so there are times when we need to verify the identity of our users. We collect your legal name when you sign up so you can get a head start on the identity verification process, which is primarily what this information is used for.
We understand that you may not use your legal name or not want others to see it on your profile, so you’ll also be able to use a display name of your choosing on Venmo.