When verifying your identity, we sometimes need to collect documents from you. Read on for a list of what documents we might need.
Learn more about Venmo needs to verify your identity.
How can I complete identity verification on Venmo?
To verify your identity, open the Venmo app, go to the “Me” tab, tap the Settings gear in the top right, and tap “Identity Verification.”
Note: Sometimes, our automated ID verification process does not work because the information is unavailable or your name or address has changed.
If we cannot verify your personal information, we will ask you to send us documentation in the app that confirms your identity.
Which documents should I upload to complete identity verification?
If you need to submit additional information about your name and date of birth, the following unexpired documents will work:
- U.S. passport
- Driver license
- U.S. government-issued ID
- DHS card
- Tribal ID card
Please make sure your picture of the document is clear and legible.
If you need to submit additional information about proof of address, the following documents will work:
- Bank, credit card, or 401K/brokerage statement (from the past 12 months)
- Utility bill (gas, electric, cable, internet, or phone from the past 12 months)
- W2 or paystub (from the past 12 months)
- Lease for residence (dated in the past 12 months)
- Current car registration (dated in the past 12 months)
- IRS letter (dated in the past 12 months)
- You can also submit the following documents if they were issued to you within the last 12 months:
- Unexpired driver license (with current address)
- Unexpired U.S. government issued ID (with current address)
Please make sure your picture of the document is clear and legible.
If you need to submit additional information about Social Security Number/ITIN, the following documents will work:
- SSN card
- SSN/ITIN assignment letter
- W2 or paystub (from the last 12 months, with a published SSN)
- IRS letter (dated in the past 12 months)
Please make sure your picture of the document is clear and legible.
I had to submit additional documents, how long will it take to review?
We review documents as quickly as we can. However, our team is currently experiencing unanticipated delays in processing submitted documentation. We appreciate your patience while we complete your request.