What is an In-Store Offer?
In-Store Offers allow Venmo users to get special offers when using Venmo QR codes with certain merchants. Be sure to follow the directions in each individual offer to make sure it’s applied correctly.
How do I add a offer to my Venmo account?
Depending on the type of offer, you may need to use the Venmo app to scan the QR code to save the offer. To scan the code, tap the “Scan” button at the bottom of the home screen on your personal Venmo profile.
After you scan the QR code, it will be stored on your Venmo account. Go to “Settings,” then “Offers & Memberships” to see what offers are currently available to you.
If I save a coupon to my Venmo account, how do I use it?
If you save an offers to your Venmo account, it will be available in the “Offers & Membership” section of your Venmo app while it is valid. Tap on the offers to apply it while making a purchase with the merchant.
Do In-Store Offers expire?
In-Store offers expire. Each coupon will have the offer period displayed in the Venmo app. You can tap “See terms” for more information.
I forgot to apply my offer on a purchase. What should I do?
Depending on the type of offer, you may need to manually apply the coupon before completing the purchase. If a coupon wasn’t applied, please reach out to the merchant for assistance. Venmo is not able to apply an offer after the purchase is complete.
My offer won’t apply to this purchase. What should I do?
If your offer won’t apply to the purchase, please make sure that the purchase meets the terms for the specific offer. Oftentimes, offers have a minimum purchase amount. You can tap “See terms” on the relevant offer for more details.