I’m not satisfied with my in-store QR code purchase. What can I do?
Please contact the merchant. They should be able to assist further.
If you are unable to come to a resolution with the business, please contact our Support team. While we don’t guarantee a refund, we’ll work with you to help you come to a solution.
Go to Me > Settings > Get Help > Chat With Us in your Venmo app and ask for an agent.
If you don’t have access to your Venmo app, look for the options under Connect with Support on the Contact Us page.