As Venmo is a federally regulated money transfer service, there are times when we are required to review and collect information from our users to keep our platform secure.
In some cases, a screen within the Venmo app may allow us to immediately collect the additional information we need from our users and speed up the review process.
Payment Review Timeline
Payments that have been flagged for review are typically resolved within 48 hours. If more information is required in order to process the payment, we will contact you via email.