How do I cancel my account?
You can cancel your Venmo account by clicking “Cancel my Venmo Account” at the bottom of your Profile section when logged in from a computer. Currently, you cannot cancel your account from the mobile app.
By canceling your personal account, your business profile will also be closed (if you have one). You do have the option to cancel your business profile while keeping your personal account, but you’ll need to contact us in order to do so. If you wish to close your business profile, there are a few important things to keep in mind:
- Business profiles are permanently deleted when closed—they can’t be reactivated
- You won’t be able to create a second business profile tied to your personal account
- A new business profile representing the same business entity can’t be created
How do I edit my account settings?
When you log in to venmo.com/account/sign-in from a computer you can edit your account settings by clicking “Settings” on the left side of the website.
If you’re using the Venmo app on your mobile device, you can edit your account settings by tapping on the ☰ icon at the top of the app and selecting “Settings."
How do I make my payments private?
Please see our help article about Payment Activity Privacy.
How do I make all of my past payments private?
Please see our help article about Payment Activity Privacy.
How do I opt into/out of location services for Venmo?
Location preferences are unique to your device and can be updated by navigating to your device’s Settings. For more information, we recommend checking the instructions for your particular device and operating system.
Keep in mind that sharing your location with Venmo enables us to provide a better overall experience when you use the app. If you choose not to share this information, however, you’ll still be able to use Venmo to send and request money.
What happens when I opt into sharing my location with Venmo?
Venmo will only collect location information when you’re using the Venmo app, and we use this information to help create a great app experience. Sharing location information helps us increase security, improve search results, provide location-specific offers, and more.