Why do I have to provide Venmo with my SSN and other personal information?
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account.
What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.
When you apply for the card make sure to use your home address and not work address or P.O. Box so that we are able to verify your identity.
For more information regarding money transfer business regulations, please click here.
Which address should I use for my application?
You should use your home address. At this time we cannot accept P.O. Box addresses.
Which documents can I provide if I need to submit additional information?
There are different documentation requirements based on the additional information we need to confirm. You can see what additional documents we are requesting by navigating to Settings → Venmo Debit Card in the Venmo app. From there, you can upload your documents directly for review.
See below for a list of acceptable documents.
The following documents can be used if we need more info about your name and date of birth:
- U.S. passport
- Driver license
- U.S. government-issued ID
- ITIN Assignment letter
- DHS card
- Tribal ID card
Please make sure your picture of the document is clear and legible.
The following documents can be used if we need more info about your proof of address:
- Bank, credit card, or 401K/brokerage statement (from the past 12 months)
- Utility bill (gas, electric, cable, internet, or phone from the past 12 months)
- W2 or paystub (from the past 12 months)
- Lease for residence (dated in the past 12 months)
- Current car registration (dated in the past 12 months)
- IRS letter (dated in the past 12 months). We cannot accept a tax return for this documentation
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You can also submit the following documents if they were issued to you within the last 12 months:
- Unexpired driver's license (with current address)
- Unexpired U.S. government-issued ID (with current address)
Please make sure your picture of the document is clear and legible.
The following documents can be used if we need more info about your Social Security Number:
- IRS letter (dated in the past 12 months)
- SSN card
- ITIN Assignment letter
Please make sure your picture of the document is clear and legible.
How long will it take to review the documents I submitted?
We review documents as quickly as we can, typically within 5 business days. You'll receive an update once we complete our review or if we run into any issues verifying your info. We appreciate your patience.
I already provided my personal information to you once. Do I need to provide it again to get a Venmo Debit Card?
If you have already verified your identity in the Venmo app, you won’t need to do so a second time. When you apply for the Venmo Debit Card, you’ll be asked to confirm the name and address you provided when you first verified your identity.
The Venmo Mastercard® Debit Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. The Venmo Debit Card may be used everywhere Mastercard is accepted in the U.S. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.