Business profiles allow Venmo users to accept payments for the sale of goods and services from customers on Venmo. Whether you’re selling homemade planters at a craft fair, serving up one-of-a-kind haircuts, or mowing lawns, a business profile makes it easy for your customers to find and pay you on Venmo.
Who can create a business profile?
We’re working to make business profiles available to all users, and you’ll see the option to create one in your app when the feature is available to you. Look for the “Business Profile” option in your Venmo app’s main menu (☰). If you don’t see this option, make sure you have the latest version of Venmo on your device or check back at a later time.
In order to create a business profile, you’ll need an existing Venmo account. Check out this article for more info about creating your business profile.
Business profiles are built for individuals, or sole proprietors, and registered businesses. They allow Venmo users to create a separate Venmo profile linked to their account to accept payments for goods and services. You can learn more about how to use your business profile here.
Are there any fees?
When you sign up for a business profile, there is a 30-day trial period without seller transaction fees. After the 30-day trial, Venmo will begin to charge the owner of the business profile for each payment they receive.
The owner of a business profile is charged a low fee for every payment they receive that’s over a dollar. The seller transaction fee is a standard rate of 1.9%+$0.10 of the payment. That means that if the business profile is sent a $100 payment, $2 of the payment would be charged as a seller transaction fee and the owner of the profile would receive $98.
Make sure you’re familiar with the standard Venmo fees that will apply to you and your customers here: https://venmo.com/resources/our-fees/
Venmo users who make a payment to a business profile using a credit card will be exempt from the standard 3% Venmo fee on payments funded by credit cards.
Some business profiles experienced a longer period without seller transaction fees, but this longer period is not available for business profiles created after 3/1/21.
Psst...I’m already accepting payments for my business on my personal Venmo profile. What should I do?
If you’re using Venmo to accept payments for the sale of goods and services, please direct your buyers to send payments to your business profile and not your personal profile. Using your business profile will allow you to take advantage of new and existing features that are designed to help grow your business. Please note that if someone pays you using the email address or phone number associated with your Venmo account, the payment will go to your personal profile (instead of your business profile) by default.
Your personal and business profiles will have different usernames, and you’ll have the option to create a new username for your new business profile. Or, you can use your existing username on your business profile and create a new username for your personal account. That way, customers can keep paying you the way they always have. Please check out the Venmo User Agreement to make sure your activity on Venmo is compliant and supported. Keep in mind that accepting payments for goods and services without an authorized business profile may result in restrictions on your Venmo account.
Can I get a Venmo Debit Card for my business profile?
Not yet. You can only apply for a Venmo debit card for your personal Venmo profile. For more information about transferring funds between your personal and business profile, visit this article.
How do customers find my business profile on Venmo?
Venmo users can find your business profile by searching your business name or username. When searching Venmo, users will be offered the choice to search for “People” or “Business” to increase your visibility and narrow down search results.
Once you create your business profile, you and your customers can share the profile on social media and other platforms outside Venmo to get the word out.
It is worth noting that to appear in searches, you’ll need to confirm you are opted-into into the “Search” feature in your Business Profile. You can confirm this is enabled by visiting the “Market your business profile” menu in the “Settings” section of the app.
Transactions made to your business profile that are shared will appear as enhanced payments, highlighting additional details about your business profile in the transactors friend’s feed. You can adjust your privacy settings if you'd rather these transactions were more private. For more information about how to adjust these settings, please see this article.
When a customer is paying you in person, the easiest way for them to find you is scanning your Venmo QR code. You can find your code by tapping “Scan” at the bottom of the app and then tapping “My Code.”
Stay tuned for new features that will help your business profile get discovered by new and existing Venmo customers.
How do I close my business profile?
It is worth noting that you can close your business profile while keeping your personal profile active. If you’d like to close your business profile, please contact us.
At this time, business profiles cannot be reactivated once they’ve been closed. Additionally, in compliance with tax requirements, you may need to complete identity verification in order to close your Venmo account.
What should I do about disputes?
If there’s a problem with a purchase, whether you’re the business or the customer, please reach out to the other party in the transaction first. They should be able to assist further.
If you’re not able to come to a resolution with the business or the customer, feel free to reach out to Venmo’s Support team at support@venmo.com. Certain purchases for goods and services from business profiles are eligible for our Venmo Purchase Program. More details can be found in our user agreement.
If your question isn’t answered on this page, check out our other Help Center articles about business profiles: