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Charity Profile FAQ

What are the benefits of creating a Venmo charity profile?

Once your charity status is confirmed on PayPal, you’ll gain the ability to create a charity profile on Venmo and collect donations from an engaged community of donors on our platform.

Here’s what you can expect from your Venmo charity profile:

  • Easy setup with important account details imported from your linked PayPal charity
  • Blue checkmark badge displaying your verified status to Venmo donors
  • Increased visibility on Venmo with enhanced and shareable posts from donors
  • Low transaction fees of 1.9% + $0.10 per donation received
  • Donation history and account statements, complete with donor contact information
  • Same-day access to funds from donations (fees apply)
  • Separate wallet for your personal payments and transactions on Venmo
  • Photo gallery to help tell your charity’s story
  • QR code for collecting touch-free donations in person

What info is shared between PayPal and Venmo when I create a charity profile?

By creating a Venmo charity profile and connecting your PayPal account to Venmo, you give us permission to collect information about you and your charity.

Personal information:

  • Full name
  • Email
  • Phone number
  • Account verification status
  • PayPal ID

Charity information:

  • Business Address
  • Business Category
  • Business Email
  • Business Name
  • Business Owners
  • Business Registration Information
  • Business Type
  • Business Subcategory
  • Tax Identifier

Learn more about PayPal’s Privacy Statement.

Learn more about Venmo’s Privacy Statement.

How can I convert my Venmo business profile to a charity profile?

There isn’t a way to convert a Venmo business profile into a charity profile or to use your contact information on more than one Venmo account. You can create a charity profile with a new phone number and email address or contact us for help closing your current account so you can start over.

Can Venmo charity profiles be managed on the web?

No. There isn’t a way to manage your charity profile via the web. However, you can access your charity profile transaction history and statements from the web. Here’s how:

  1. Log into your linked personal Venmo account from a web browser
  2. Click Statement from the sidebar
  3. Select your charity profile from the dropdown at the top of your screen

Donors will still be able to donate to your charity using a web browser.

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