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If you can't find the answer you need, get in touch with our Support team by filling out the form below, or scroll down for more contact options.

Please enter numbers only; no dashes. If you have a Venmo account, please use the phone number on file.

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Choose the issue that best fits your problem

Choose the issue that best fits your problem

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Choose the issue that best fits your problem

Choose the issue that best fits your problem

Choose the issue that best fits your problem

Choose the issue that best fits your problem

Please note that this information will be used to verify your identity. Confirming your identity when signing in from a new device adds an additional layer of security

Please note that this information will be used to verify your identity. Confirming your identity when signing in from a new device adds an additional layer of security

If you used the manual verification option, check your bank statement for two small deposits and two small withdrawals. What were the two separate amounts you found?

Please note we can only accept your claim if you have already contacted the merchant and failed to resolve the issue with them

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    Other Ways to Connect

    • Send us an email by filling out the form above
    • For the fastest service, chat with us in our mobile app (M–F, 6:00am–11:59pm CT; Sat–Sun, 8:00am–10:00pm CT).
    • Call us at (855) 812-4430 (8:00am-8:00pm CT, seven days a week)

    Venmo Credit Card (powered by Visa)

    • Call Synchrony Bank at the phone number listed on the back of your Venmo Credit Card (24 hours a day, seven days a week)
    • If your card has been lost or stolen, please call Venmo Credit Card support from the Get Help section of your Venmo app. Synchrony Bank's contact information can also be found in our Venmo Credit Card FAQ.

    Venmo Debit Card and Purchasing with Venmo Support

    • Send us an email by filling out the form above and selecting "Venmo Debit Card question"
    • Send us an email at debitcardsupport@venmo.com
    • Chat with us in our mobile app (M-F, 6:00am-11:59pm CT; Sat-Sun, 8:00am-10:00pm CT)
    • Call the phone number listed on the back of your Venmo Debit Card (Card deactivation: Seven days a week, 24 hours a day; Live agent: 8:00am to 8:00pm CT, seven days a week)

    Business Profile Support

    • Send us an email by filling out the form above and selecting "Business Profile"
    • Send us an email at businesssupport@venmo.com