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Help Center

How can we help you?

  • Accounts, Profiles & Settings
    Updating your Venmo Profile
  • Payments & Transfers
    All about money movement on Venmo
  • Troubleshooting
    Frozen accounts & other concerns
  • Security & Privacy
    Learn how to stay safe on Venmo
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    Learn how Venno woks and sign up
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    Manage banks, cards, & Crypto
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    Venmo online, instores, & more
  • Business Profiles & Charity Profiles
    Payments for business or charity
  • Tax Center
    All about taxes on Venmo

Standard Bank Transfer Declines

Transfers are reviewed, which may result in delays or funds being frozen or removed from your Venmo account. Learn more about Reviews of Transfers Into and Out of Venmo.

My standard transfer was declined

In some cases, Venmo's automated review process may choose to decline your transfer attempt. If you encounter a decline, you can try again later.

If you don’t have other options to access your funds, the Venmo Support team may be able to help. Please note the following: 

  • Not all transfers will be approved
  • You may be asked to provide documents to verify your identity

For assistance, please contact our Support team. Be sure to include as much detail as possible in your request.

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Standard Bank Transfers FAQ