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Hallmark + Venmo Cards

  • Updated

Looking to make a Venmo payment a little more special? Check out Hallmark + Venmo Cards.

 

What are Hallmark + Venmo Cards?

Hallmark + Venmo cards pair the fun and excitement of opening a physical card with the ease of digital payments. You can pick up the card on hallmark.com or at Hallmark customer locations around the US and pre-load a payment to the recipient. When the recipient opens the card, they can scan a code to add the money to their Venmo account.

 

Sending a Hallmark + Venmo card

How to send a Hallmark + Venmo card

You can make your Venmo payment a little more special with a Hallmark + Venmo card:

  1. Pick up a card where they are sold
  2. Remove the tab and scan the QR code with your phone camera
  3. Tap Get Started to pre-load a payment to the recipient
  4. Enter the recipient’s details, a dollar amount, and a payment note
  5. Review the transaction details and tap Continue

You’ll see the transaction pending in your Venmo app until the recipient claims it. They’ll have 180 days to claim the money. If they don’t, or if plans change and you need to take the money back, you can cancel the payment in your app.

We don’t want to ruin any surprises, so the recipient won’t be notified until they scan the card. If they need to set up a Venmo account, they’ll be walked through the process when they scan the code.

 

I made a mistake while setting up my Hallmark + Venmo card

You can cancel the payment in the Venmo app if needed:

  1. Go to your Venmo app
  2. Go to the Transactions feed on the Me tab
  3. Tap Cancel Gift at the top of your transaction feed

You can rescan the QR code to start a new payment.

 

Where can I get Hallmark + Venmo cards?

You can find these cards on hallmark.com and at Hallmark customer locations around the US.

 

My Hallmark + Venmo card was damaged

If there’s a physical problem with your card, please work with the retailer. Venmo isn’t able to replace the physical card.

 

Are there additional fees for Hallmark + Venmo cards?

When you send money with Hallmark + Venmo cards, there is no fee when you use a debit card or bank account as your payment method. If you use a credit card to send money, there is a credit card fee, and your issuer may charge you an additional cash advance fee.

Learn more about fees on Venmo.

 

Receiving a Hallmark + Venmo Card

How to receive a Hallmark + Venmo card

Once you’ve finished reading the card, you can claim the money from the sender:

  1. Scan the QR code inside the card with your phone camera
  2. If needed, you’ll be prompted to sign up or sign in to Venmo
  3. After checking out the transaction details, tap Done

You’ll see a note that the gift was accepted, and the money will be added to your Venmo account.

 

I get the message “This gift isn’t available” when scanning the QR code

These payments are only available for 180 days. If it’s been pending for longer, or if the sender had an issue on their end, the money may have been returned to them. Reach out to the sender for more information.

 

I received a Hallmark + Venmo card, but lost it before I could claim the payment

The good news is that the payment associated with this card can’t be claimed by another person – the sender needs to enter your information when they set up the card.

If you no longer have access to the card and can’t claim the payment, please ask the sender to cancel the payment in their app. You can ask them to contact us if they need help doing this.

Once the payment is cancelled, the sender can create a new payment to you directly without the card.

 

What is Venmo?

Venmo allows you to pay and request money from your friends. At its core, Venmo provides a social way to pay your friends when you owe them money and don't want to deal with cash. For example:

  • Splitting a lunch bill
  • Paying your friend half of a cab fare
  • Sending your roommate your half of the rent

You can find out more information here.

Venmo can also be used to make purchases with authorized merchants. For example:

Venmo should not otherwise be used to make or accept payments for goods and services with people you don’t know (for example, concert tickets, electronic equipment, sneakers, a watch, or other merchandise, deposits for apartments, or dog walking). Learn more about using Venmo to buy or sell merchandise, goods, or services. 

Learn more about how Venmo works.

 

I don’t have a Venmo account, and I want to add money to my Hallmark card

You can scan the QR code on your Hallmark card and follow the prompts on your device to install and sign up for Venmo. Once you have created an account with us, rescan your QR code and proceed with adding the money to your card.

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