Having trouble joining a group on Venmo, or were you removed from one? There are a few things that could be happening.
I tried to join a group, but I couldn’t join. Why not?
There are a number of reasons you may not be able to join a group on Venmo.
You need to be invited to join a group by a current group member. If your invitation is rescinded or expires, you won’t be able to join the group without a fresh invitation.
Groups are limited to 30 members, so if there are too many people already in the group, you won’t be able to join. You are also only able to be in 20 groups at one time.
If your Venmo account is restricted, you won’t be able to use the Groups feature. In these cases, you would have received a notification from Venmo about your account status. You can contact Venmo Support for assistance with your account.
Some Venmo accounts, like Teen Accounts or Business Profiles, are ineligible to join groups.
If you have blocked a group member on Venmo, or if another member has blocked you, you won’t be able to join the same group. You can still use other Venmo features and you may be able to join other groups.
I was removed from a group I was previously in. Why?
Other members of a group can remove you from that group. If you need to re-join the group, a current member would need to send you an invite.
You will be automatically removed from a group if your Venmo account is restricted. In these cases, you’d receive a notification about your Venmo account status. You can contact Venmo Support for assistance.
If you have blocked another Venmo user who is a member of the group, we may prompt you to leave the group as a way to fulfill our promise of limiting interactions with that user. If another group member has blocked you, you may be removed from the group.
I was removed from a group, but I had already been added to group expenses
If you were removed from a group, you can ask a remaining member to re-add you to the group. If they are able to add you, you can be re-added to relevant expenses.
If you aren’t able to be re-added to the group, you may need to send and receive payments with those group members via different means.