Help Center

How can we help you?

For immediate assistance, we encourage you to type your question within the search field of our Help Center.

For additional support, you can contact us a number of ways:

Send us a message through our contact form
For the fastest service, chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week).
Call us at (855) 812-4430 (8:00am to 8:00pm CT, seven days a week)

For assistance with your Venmo Credit Card (powered by Visa):

Call Synchrony Bank at the phone number listed on the back of your Venmo Credit Card (24 hours a day, seven days a week)
If your card has been lost or stolen, please call Venmo Credit Card support from the Get Help section of your Venmo app or learn how to contact Synchrony Bank

For assistance with your Venmo Mastercard® Debit Card:

Send us a message through our contact form
Send us an email at debitcardsupport@venmo.com
Chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week)
Call the phone number listed on the back of your Venmo Debit Card (Card deactivation: seven days a week, 24 hours a day; Live agent: 8:00am to 8:00pm CT, seven days a week)

For assistance with your Venmo Business profiles:

Note: the Help Center reflects the latest versions of our Android and iOS apps