Contact Us

For immediate assistance, we encourage you to type your question within the search field of our Help Center.

For additional support, you can contact us a number of ways:

• Send us a message through our contact form
• Chat with us in our mobile app (M-F, 7:00am-1:00am EST; Sat-Sun, 9:00am-11:00pm EST)

Venmo Mastercard® cardholders

• Send us a message through our contact form
• Send us an email at cardsupport@venmo.com
• Chat with us in our mobile app (M-F, 7:00am-1:00am EST; Sat-Sun, 9:00am-11:00pm EST)
• Call the phone number listed on the back of your Venmo Card (Card deactivation: 7 days a week, 24 hours a day; Live agent: M-F, 10:00am-6:00pm EST; we are closed during major holidays)

Business profiles

• Send us a message by selecting "Business Profile" through our contact form
• Send us an email at support@venmo.com 

If you are a member of Law Enforcement seeking records for investigations related to a Venmo user, please click here for more information.

Note: the Help Center reflects the latest versions of our Android and iOS apps