For immediate assistance, we encourage you to type your question within the search field of our Help Center.
For additional support, you can contact us a number of ways:
- Send us a message through our contact form
- Chat with us in our mobile app (M-F, 7:00am-1:00am EST; Sat-Sun, 9:00am-11:00pm EST)
Venmo Mastercard® cardholders
- Send us a message through our contact form
- Send us an email at cardsupport@venmo.com
- Chat with us in our mobile app (M-F, 7:00am-11:00pm EST; Sat-Sun, 9:00am-6:00pm EST)
- Call the phone number listed on the back of your Venmo Card (Card deactivation: 7 days a week, 24 hours a day; Live agent: M-F, 10:00am-6:00pm EST; we are closed during major holidays)
If you are a member of Law Enforcement seeking records for investigations related to a Venmo user, please click here for more information.
Note: the Help Center reflects the latest versions of our Android and iOS apps
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