Skip to main content

Contact Us

  • Updated

Need a hand with Venmo? Check out this article to learn how to get in touch with our team. 

 

I need help with my Venmo account

For immediate assistance, we encourage you to type your question within the search field of our Help Center.

For additional support, you can contact us a number of ways:

  • Send us a message through our contact form
  • For the fastest service, chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week). 
  • Call us at (855) 812-4430 (8:00am to 8:00pm CT, seven days a week)

For assistance with your Venmo Credit Card (powered by Visa):

  • Call Synchrony Bank at the phone number listed on the back of your Venmo Credit Card (24 hours a day, seven days a week)
  • If your card has been lost or stolen, please call Venmo Credit Card support from the Get Help section of your Venmo app or learn how to contact Synchrony Bank

For assistance with your Venmo Mastercard® Debit Card:

  • Send us a message through our contact form
  • Send us an email at debitcardsupport@venmo.com 
  • Chat with us in our mobile app (M-S, 8:00am–10:00pm CT, seven days a week).
  • Call the phone number listed on the back of your Venmo Debit Card (Card deactivation: seven days a week, 24 hours a day; Live agent: 8:00am to 8:00pm CT, seven days a week)

For assistance with your Venmo Business profiles:

If you are a member of Law Enforcement, learn more about seeking records for investigations related to a Venmo user.

Related articles