For immediate assistance, we encourage you to type your question within the search field of our Help Center.
For additional support, you can contact us a number of ways:
- Send us a message through our
- For the fastest service, chat with us in our mobile app (M-F, 7:00am-1:00am EST; Sat-Sun, 9:00am-11:00pm EST)
- Call us at (855) 812-4430 (M-F, 10:00am-6:00pm EST)
Venmo Credit Card (powered by Visa):
- Call Synchrony Bank at the phone number listed on the back of your Venmo Credit Card (24 hours a day, 7 days a week)
- If your card has been lost or stolen, please call Venmo Credit Card support from the Get Help section of your Venmo app or see this page for information on how to contact Synchrony Bank
Venmo Mastercard® Debit Card:
- Send us a message through our contact form
- Send us an email at email@example.com
- Chat with us in our mobile app (M-F, 7:00am-1:00am EST; Sat-Sun, 9:00am-11:00pm EST). Note: chats will close at 9:30pm ET on April 17 for scheduled maintenance.
- Call the phone number listed on the back of your Venmo Debit Card (Card deactivation: 7 days a week, 24 hours a day; Live agent: M-F, 10:00am-6:00pm EST; we are closed during major holidays)
- Send us a message by selecting "Business Profile" through our contact form
- Send us an email at firstname.lastname@example.org
If you are a member of Law Enforcement seeking records for investigations related to a Venmo user, please click here for more information.
Note: the Help Center reflects the latest versions of our Android and iOS apps