What is the Venmo Debit Card?
The Venmo Mastercard® Debit Card is a debit card that operates on the Mastercard network. It is linked to your Venmo account and allows you to spend your Venmo balance funds everywhere Mastercard is accepted in the U.S. and in U.S. territories. For more information about using your Venmo balance, click here.
How can I get the Venmo Debit Card?
If you’re on the old version of the Venmo app (with the ☰ icon in the top right), tap the "☰" icon and then Venmo Debit Card to start your application. If you’re on the new version of the Venmo app (without the ☰ icon), go to the Cards tab and look under Venmo Debit Card to get started.
Once you’re able to apply for a Venmo Debit Card, we’ll need to confirm some of your personal information. You can find more about what kind of information we may need here.
Does it cost money to apply for the Venmo Debit Card?
No! There is no fee to apply for a Venmo Debit Card. However other fees may apply for use of the card.
Apply for the card in the Venmo app. If you’re on the old version of the Venmo app (with the ☰ icon in the top right), tap "☰" → Venmo Debit Card. If you’re on the new version of the Venmo app (without the ☰ icon), go to the Cards tab and look under Venmo Debit Card to get started.
Can I order more than one Venmo Debit Card? Can I add an additional card for someone else to my Venmo account?
The Venmo Debit Card links to your Venmo account. You can only have 1 active Venmo Debit Card associated with your Venmo account, and it must be in the name associated with the account.
I am only seeing “Get in Line” what should I do?
The Venmo Debit Card is currently available to most of our users and we are actively working on making it available to everyone. If you see the “Get in Line” message, it means you aren’t yet able to apply for a Venmo Debit Card, but hold tight! You don’t need to do anything else, and we'll notify you via email when it's your turn to apply. Our Support team does not have the ability to expedite this process. In the meantime, make sure to verify your phone number, if you haven't already.
Why do I have to provide my personal information (including SSN)?
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account.
What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.
When you are applying for the card make sure to use your home address and not work address or P.O. Box so that we are able to verify your identity.
For more information regarding money transfer business regulations, please click here.
How long will it take to get my Venmo Debit Card?
Once approved, your Venmo Debit Card should arrive within 5-7 business days. The card can only be sent to a home address at this time. If more than 7 business days have passed and you have still not received your card please contact us.
Where can I use my Venmo Debit Card?
Everywhere Mastercard is accepted in the U.S. and in U.S. territories. Please note Venmo and the Venmo Debit Card cannot be used with international merchants, even if you are placing an online order from the U.S.
Do I need to move money from my Venmo balance to my Venmo Debit Card?
The Venmo Debit Card uses the money in your Venmo balance, so there aren’t any extra steps you’ll need to take unless you want to add more money to your balance. You can find more information about how to do that here. Some Venmo Debit Cardholders can also turn on reloads for their Venmo Debit Card. You can find more information about this here.
Can I use my Venmo Debit Card outside of the US?
The Venmo Debit Card may currently only be used in the U.S. and U.S. territories, at U.S. merchants for transactions in USD. Please note Venmo and the Venmo Debit Card cannot be used with international merchants, even if you are placing an online order from the U.S.
The Venmo Mastercard® Debit Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. The Venmo Mastercard Debit Card may be used everywhere Mastercard is accepted in the U.S. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.