Can I use Venmo to send payments on Meta Messenger?
Yes, now you can send and request money right in your Messenger chats—no need to switch apps. You can send money to friends and family with Venmo and PayPal without leaving the conversation.
You can link one account from each wallet – one PayPal account and one Venmo account.
How can I send money using Venmo on Meta Messenger?
You will need an active Messenger account. Then, link your Venmo account to Messenger by following these steps:
- Open a chat with the person you want to pay in Messenger
- Tap the plus icon to access the Pay or Request
- Select Venmo as your payment option
- Follow the steps to link your account (you will need to have the Venmo app installed to link your Messenger and Venmo account)
- After linking, you can enter an amount to pay or request to complete your payment
If you don't see the Pay or Request option, please reach out to Meta support.
Recipient has Venmo or PayPal unlinked
When you send a payment to someone without a linked account:
- The money is held in a pending state
- They should receive a notification through Messenger
- They can link their Venmo or PayPal account to claim the funds.
- You can cancel the payment through your Venmo app before they claim it
Once they link their account and complete authentication, the money will be deposited into their account. If they don't claim the payment within 7 days, the system will process a refund to your original payment method.
Recipients have Venmo or PayPal linked
Recipients with linked accounts receive the payment transfers quickly and don't require a claim step. These payments are generally not eligible for cancellation.
What if the person I'm trying to pay doesn't have Venmo linked?
Are there any fees for using Venmo through Messenger?
Standard Venmo fees apply
- Venmo Balance: No fees
- Bank Account: No fees
- Debit Card: No fees
- Credit Card: Standard fees apply, plus potential cash advance fees from your card provider
Are there any limits when sending money through Messenger?
Yes, the following limits apply when you send money through Messenger:
- Per Transaction: $2,500
- Daily Limit: $5,000
- Weekly Limit: $10,000
- Monthly: $25,000
How do I view my transaction history and manage payments?
Here is how you can find your transactions:
In Messenger: Check your chat history for recent payment cards
- Go to Messenger Settings > Select Transaction History > Tap View Details on any payment card for basic information
In your Venmo or PayPal app: look for payments that say "on Messenger” in your activity for full transaction details
Why is the payment I sent through Messenger still pending?
The person you sent it to may need to link their Venmo or PayPal account to claim it. Ask them to check their Messenger for the payment notification and follow the steps to link their account.
If they don't claim it within 7 days, the money will automatically be refunded to your original payment method.
Why am I getting asked to log in every time?
We may have lost access to your device.
Here's what might be happening:
- Using a different device? When you create a passkey, it's saved to your device's password manager (like iCloud Keychain). If you're using a new device that isn't connected to the same password manager or connected to a different account, your passkey won't be available. You can create a new passkey on your new device.
- Browser or device compatibility: Your current browser or device may not support PayPal passkey login.
- Switching devices? If you still have access to your previous device, try deleting the Messenger app to unlink your old passkey. This will allow you to create a fresh passkey on your new device and get back to seamless payments.
Can I cancel a payment after I've sent it through Messenger?
In most cases, cancellation isn't available because money transfers typically occur within seconds when you send it to someone with a linked Venmo or PayPal account.
If your recipient hasn't linked an account to Messenger yet, the payment will be in a pending state, and you may be able to cancel it through your Venmo transaction details before they claim it.
What if I encounter problems with a Venmo payment in Messenger?
Try a couple of these troubleshooting steps.
- Check your internet connection and try again
- Make sure your account has sufficient funds or valid payment methods
- Verify the recipient's information is correct
- Update your Messenger app to the latest version
- If using a different device than when you linked, you may need to re-authenticate