How do Venmo card Reloads work?
When you sign up for a Venmo card, you’ll have the option to select a bank that will act as the funding source for any reloads that might occur while using your card for purchases.
Venmo card purchases are funded by your Venmo balance. However, there may be times when you'd like to complete a transaction that is more than what is available in your Venmo balance. Reloads can help.
When Reloads are enabled, if you attempt to complete a purchase that is more than what your Venmo balance has available, Reload will automatically add funds, in $10 increments, to cover the total purchase amount. Please be sure that your linked funding source has sufficient funds in order to avoid declined transactions, or possible overdraft fees (if your linked banking institution charges that fee).
You can disable the Reload feature at any time in the Venmo app. See the Venmo Mastercard® Cardholder Agreement for further details.
Here’s an example:
You have $25 in your Venmo Account balance and attempt to make a $30 purchase using the Card. Your default Reload amount is $10. Since the purchase amount exceeds your Venmo Account balance by $5, an automatic Reload for the default amount of $10 is triggered once the merchant captures the transaction. This Reload brings your Venmo Account balance to $35 and allows you to complete the $30 purchase, leaving $5 in your Venmo Account balance. Your Reload Method statement should show a corresponding $10 transfer to Venmo.
After the purchase is settled and completed, you’ll see the following:
- $10 charge in your bank statement (Reload funding source)
- $30 purchase in your transaction history (taken from your Venmo balance)
- $5 left in your Venmo balance to use
Do I need Reloads on to use the Venmo card?
No! You can turn Reloads on or off at any time by navigating to Settings → Venmo Card in the Venmo app.
If you turn Reloads off, your card will be declined if your balance is not enough to cover the amount of the purchase.
Please note, that any cash withdrawal (ATM, cash back, or Over the Counter) is funded solely with your Venmo balance, even if you have Reloads enabled. Withdrawals are limited to the funds in your Venmo balance, up to a $400 USD daily withdrawal limit. See the Venmo Mastercard Cardholder Agreement for full details.
When will Reloads occur?
If you have Reloads turned on, and your Venmo balance doesn't have enough funds to cover the purchase amount, we will then pull funds from the Reload funding source to cover the purchase amount in excess of your Venmo balance.
We get the final amount once the merchant captures the purchase, which is generally within 1-5 business days after you first swipe your card (please note that in some instances it may take up to 30 days). At that point, if you do not have enough funds in your Venmo balance to cover your purchase, we will pull funds from your Reload Method. Please note that bank transfer transactions (ACH) generally take 1-2 business days, so if your reload method is your bank, expect to see the Reload charge on your bank statement within a few days after capture. To avoid any overdraft or other fees imposed by your financial institution, make sure you have enough funds in your bank account to cover your Venmo card purchase. For more information about how merchant captures work please see this article.
The Venmo Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Card may be used everywhere Mastercard is accepted in the U.S. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.