Item not Received Disputes
- Additional item info:
- Item name
- Description
- URL
- Explanation of why the issue was not resolved in person (for items to be collected or delivered in person)
Significantly not as Described Disputes
- Explain the extent of the damage to the item
- Explain how the item you received significantly differs from the item advertised
- Original item listing vs photos of item received
- A brief explanation of the difference between the items
- Explanation of why the issue was not resolved in person (for items to be collected or delivered in person)
Credit not Processed Dispute
- Proof showing the seller promised a credit
- Proof the seller is willing but unable to issue credit
- Bank or CC Statement showing missing withdrawal
Duplicate Dispute
- Proof of multiple payments for same item or service
Paid by Other Means Dispute
- Proof of payment for the same item or service by other means
Incorrect Transaction Amount Dispute
- Bank or CC statement showing withdrawal amount does not match Venmo account
- Receipt or invoice showing a different amount