Let us know if there's an unauthorized transaction on your Venmo account as soon as possible. You can message us through our contact form or chat with us on our mobile app.
If you are reporting unauthorized activity on your Venmo Credit Card, learn more about freezing your Venmo Credit Card, and please reach out to Synchrony Bank at 855-878-6462.
Please look at the Venmo User Agreement for additional information about resolution procedures for unauthorized transactions.