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What do I do if there's an unauthorized charge on my account?

If you’re concerned about the security of your Venmo account or if you notice unauthorized activity (transactions, transfer, account changes), let us know as soon as possible. 

Contact our Support team for assistance, and be sure to include as much detail as possible in your request.

Learn more about opening a dispute.

Please look at the Venmo User Agreement for additional information about resolution procedures for unauthorized transactions.

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