You can sign into your Venmo account using the email, phone number or username that you signed up with along with your password.
All Venmo accounts are protected by Multifactor Authentication (MFA) when signing in from a non-remembered device. When signing in from a new device you will need to confirm your identity by entering a code that we send to the phone number or email linked to your account. If you are unable to receive that text you can sign in by selecting “I don’t have access to this phone” or contacting our support team. If you don't receive the email please contact us so we can help update your email.
New phone number? See this article.
How can I reset my password?
If you don’t remember your password or are concerned about the security of your account, you can change your password from the Profile section of your settings on venmo.com or by entering the email or phone number associated with your account here.
Why am I getting an error when I try to sign in? (403, VPN, Unexpected Error, Error Authenticating, Connection Closed by Peer etc.)
Venmo is currently only supported within the United States, and as a result attempting to sign in from abroad will often result in errors that we are unable to help resolve. Sorry for the trouble.
Additionally, if you are seeing the an error that says Connection Closed by Peer, Error Authenticating, or Unexpected Error, please keep in mind that Venmo is only able to support use of the app with Apple iOS 10.0 or Android 5.0 Lollipop (API 21) or higher devices at this time.
If you’re receiving an error when using a compatible device and attempting to log in from within the U.S., there are a couple of things that you can try:
- Make sure you are not using any sort of VPN
- If you’re connected to an office or school network, try connecting to a different network or turning off Wi-Fi completely
Still having trouble? Check out this article for next steps!