Signing In - FAQ

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You can sign into your Venmo account using the email, phone number or username that you signed up with along with your password.

All Venmo accounts are protected by Multifactor Authentication (MFA) when signing in from a non-remembered device. When signing in from a new device you will need to confirm your identity by entering a code that we text to the phone number linked to your account. If you are unable to receive that text you can sign in by selecting “I don’t have access to this phone” or contacting our support team.

New phone number? See this article.

How can I reset my password?

If you don’t remember your password or are concerned about the security of your account, you can change your password from the Profile section of your settings on venmo.com or by entering the email or phone number associated with your account here.

Why am I getting an error when I try to sign in? (403, VPN, etc.)

Venmo is currently only supported within the United States, and as a result attempting to sign in from abroad will often result in errors that we are unable to help resolve. Sorry for the trouble.

If you’re receiving an error when attempting to log in from within the U.S., there are a couple of things that you can try:

  • Make sure you are not using any sort of VPN
  • If you’re connected to an office or school network, try connecting to a different network or turning off Wi-Fi completely

Still having trouble? Check out this article for next steps!

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