How can I access my bill/statement?
Electronic statements will always be sent to the email address associated with your Venmo Credit Card account. You will also receive paper statements in the mail unless you opt-out in the Statement Delivery section of your Venmo Credit Card settings. Statements are also viewable right in the Venmo app; just click the statement icon or “View statements” in the Venmo Credit Card section of the app to see and download a statement.
Where can I find my current Venmo Credit Card balance, due date, and other billing information?
Go to the Venmo Credit Card section of your Venmo app. When you tap “Venmo Credit Card” you will see your transaction history. You can tap on the image of your Venmo Credit Card to see your current balance, as well as your due date, remaining credit, your credit limit, and your current APR(s).
I need to change my Venmo Credit Card bill’s due date
To see if you are eligible to change the due date for your Venmo Credit Card, please contact Synchrony Bank at 855-878-6462.
How is my Minimum Payment Due and interest calculated?
Information on how the Minimum Payment Due and interest are calculated is included in the terms and rates, which can be found here.
How do I turn on Autopay for my Venmo Credit Card?
Go to the Venmo Credit Card section of your Venmo app then tap “Venmo Credit Card” and you will see your transaction history. You can tap on the image of your Venmo Credit Card, then scroll down to the Autopay section to set up Autopay. You can set the funding source that will be used. Please note: if you select your Venmo balance as the funding source, you will need to select a bank account as a backup funding source as well.
If you would like to disable Autopay, you can do so by going to the same section of the Venmo app and selecting “Manage Autopay.”
Is there a late fee for Venmo Credit Card payments?
If you do not pay the Minimum Payment Due by your due date, you will incur a late fee**.
I need to set up a payment plan to pay down my bill. How do I do that?
If you need to set up a payment plan for your Venmo Credit Card, please contact Synchrony Bank at 855-878-6462. Agents are available 24 hours a day.
** See Terms & Rates
The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license.