Troubleshooting
Frozen accounts & other concerns
- Accessing Venmo While Abroad
- Why is Venmo emailing me? I don't have an account
- Frozen Account
- What do I do if there’s a problem with my in-store purchase?
- Phone or Email Already Registered
- Error Messages
- Unknown Venmo Charges on Bank Statement
- My outgoing payment is "Pending"
- What should I do if I am not satisfied with a Venmo Debit Card purchase?
- What do I do if there's an unauthorized charge on my Venmo Debit Card?
- Temporarily Frozen Account from Failed Payments
- What do I do if there's a problem with my online purchase?
- What do I do if there's an unauthorized charge on my account?