If you received an error that your payment was declined, we recommend reaching out to your card company or card-issuing bank. The fastest way to reach them is by calling the number on the back of your card.
Venmo is unable to see the exact reason why the payment was declined. Calling the number on the back of the card should help out!
If you’ve already checked with your bank, we recommend sending the payment via another method such as through our parent company, PayPal.
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