Not what you need?
Search popular topics in the Help center.

Help center

Ways to connect

Chat with us
Navigate to the Get Help section of the Venmo app and select Contact Us for the option to chat with a teammate.

Teammates are available
8 a.m.–10 p.m. CT every day.
Recommended
Call for general support
Call for help with payments to friends, transfers, and more at (855) 812-4430.

Teammates are available
8 a.m.–8 p.m. CT every day.
Call for card support
Call the number on the back of your Venmo Debit or Credit Card.

Phone support is offered from 8 a.m.–8 p.m. CT for Venmo Debit Cards and 24/7 for Venmo Credit Cards.

If your card was lost or stolen, the Venmo app has self-service options for the Venmo Debit or Credit Card.

Still need some help?
Let us know.

If you need assistance with your personal account or your business profile, we’ve got your back. Fill out the form below, and our support team will follow up with you.

As saved in your Venmo account

As saved in your Venmo account

If no individual meets this definition, please write "Not applicable"

If no individual meets this definition, please write "Not applicable"

If no individual meets this definition, please write "Not applicable"

If no individual meets this definition, please write "Not applicable"

Please note use of this form is intended for those who no longer have a Venmo account.

Data for your request will be provided starting from the date indicated here.

Data for your request will be provided ending on the date indicated here.

To verify your identity, we require two photos to be attached to your submission: one photo of a government-issued photo ID, and one photo of you holding this ID.

Add file or drop files here

    Other ways to connect

    Chat with us
    Navigate to the Get Help section of the Venmo app and select Contact Us for the option to chat with a teammate.

    Teammates are available 8 a.m.–10 p.m. CT every day.
    Call for general support
    Call for help with payments to friends, transfers, and more at (855) 812-4430.

    Teammates are available 8 a.m.–8 p.m. CT every day.
    Call for card support
    Call the number on the back of your Venmo Debit or Credit Card.

    Phone support is offered from 8 a.m.–8 p.m. CT for Venmo Debit Cards and 24/7 for Venmo Credit Cards.

    If your card was lost or stolen, the Venmo app has self-service options for the Venmo Debit or Credit Card.