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Navigate to the Get Help section of the Venmo app and select Contact Us for the option to chat with a teammate.

Teammates are available 8 a.m.–10 p.m. CT every day.
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Phone support is offered from 8 a.m.–8 p.m. CT for Venmo Debit Cards and 24/7 for Venmo Credit Cards.

If your card was lost or stolen, the Venmo app has self-service options for the Venmo Debit or Credit Card.